Ticket
Sales

From supplementing in-house resources to outsourcing operations entirely, our highly trained and knowledgeable staff are ready to help you efficiently and effectively connect with fans while maximizing your sales revenue.

STRATEGIC CONSULTING

Why “reinvent the wheel”? Our staff can take your strategies already in place and review their effectiveness against key performance indicators; we can then provide comprehensive and actionable strategies to increase the revenue generating potential of your ticket properties.

REVENUE GENERATING TRAINING

No two ticket sales operations are alike, that’s why we work with you to develop a customized training module to address your team’s unique experiences, challenges, and commonly heard objections.

OUTSOURCED SALES

Sales team overwhelmed? We provide supplemental ticket sales services to ensure that none of your fans get left behind. We’ll train our staff specifically to your ticket sales needs, and provide seamless customer service. Looking for more? We can also take on fully outsourced operations – outbound and inbound calling, online sales management, even email marketing – we strive to help you make the most out of your customer database.

TICKETING SOFTWARE

With all the software out there, finding a provider suitable to your needs can be tricky! We can help take the guesswork out of finding a software that is user-friendly, and useful for your ticketing needs. Once we match you with a provider, we’ll also make sure you’re always kept up to speed as we handle ongoing training and troubleshooting.

MEMBERSHIP SERVICES

Enjoy perks like special client-only discounts, priority access to our latest services, and personalized solutions designed to meet your unique needs. We understand the importance of building strong and lasting relationships, and our membership services are our way of showing appreciation for your continued trust and partnership.

AI-Powered Ticket Sales & Fan Acquisition

We leverage Artificial Intelligence (AI) to identify potential ticket buyers, optimize sales outreach, and drive attendance for sports and entertainment properties. Through AI-powered lead generation, audience segmentation, personalized email campaigns, and automated follow-ups, we help organizations connect with prospective fans and convert interest into ticket purchases. By combining AI-driven technology with our team’s ticket sales expertise, we streamline sales processes, increase conversion opportunities, and drive measurable ticket revenue growth.

All AI-supported ticket sales initiatives are reviewed by our team to ensure accuracy, quality, and alignment with client objectives.

Our Process

Information download of property items (history, targets/goals, existing lists, etc.).

Work with your team to create and/or provide recommendations on pricing, packages, and lists.

A combination of internal methods to progress skill development of your existing staff and/or Cosmos ‘Rookies’.

Starting with the lowest hanging fruit, our team would begin outreach via phone, email, and video calls.

A dedicated support centre ready to handle any and all sales or service strategies.

Reporting to your Senior Leadership team on a regular basis (daily, weekly, monthly, etc.).

Information download of property items (history, targets/goals, existing lists, etc.).

Work with your team to create and/or provide recommendations on pricing, packages, and lists.

A combination of internal methods to progress skill development of your existing staff and/or Cosmos ‘Rookies’.

Starting with the lowest hanging fruit, our team would begin outreach via phone, email, and video calls.

A dedicated support centre ready to handle any and all sales or service strategies.

Reporting to your Senior Leadership team on a regular basis (daily, weekly, monthly, etc.).

Who We've Worked With

"Our hockey club was looking to boost our group sales early in the season and we decided to give Cosmos Sports a try rather than hiring and training a new inexperienced sales person. They were an easy, turn-key sales team with solid results and we know we made the right decision for our organization."

"Curling Canada is excited to bring on Cosmos Sports to support curling’s most important events – the Scotties Tournament of Hearts, Montana’s Brier, and World Championships held in Canada! We are confident that Cosmos’ professional team will elevate our group and corporate ticket sales programs to new heights."

"The team at Cosmos was fantastic to work with - very professional, well organized, and they were a huge help in achieving higher membership renewal numbers than ever before. After working with Cosmos we never want to go back to internally calling members again!"

"We contracted the Cosmos Group to work on our behalf for a month. During their time they were able to secure roughly $450k for our club. The level of service combined with the detail they were able to provide us was impressive. If the need were to arise, I would not hesitate to contact the Cosmos group for additional sales/service support in the future. I highly recommend the Cosmos team for any of your marketing needs: websites, branding, social media, digital strategy, landing pages, video content, and their other services."